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Between December 2000 and July 2001, 24 persons representing 14 different shipping companies ("those in need of help") and public/private medical service providers ("those who provide assistance") were interviewed about their respective experiences and opinions about the medical services provided to seafarers. The interviewees were also asked to give their opinions/proposals about new and more technology-based functions in the provision of medical services.
The interviewees recommended wireless communication systems on board, multi-monitoring of biodata, electronic transfer of ECG, photos, text and video, better training and support systems, and one single number to call when in need.
The results show that users want telemedical tools/solutions and that there is a potential for health service improvement of technical, administrative as well as organisational nature.
2000 - 2002
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