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Health Professionals’ and Patients’ expectations about Telemedicine: How far do they match?

This symposium is one of the Healthware activities designed to provide a forum to canvass professionals and patient opinion and to communicate these views to other stakeholders.

The objective of the Healthware project is to pilot satellite-supported telemedicine services for im-proving connectivity with remote areas for equitable access to health care services. Well aware of the above-mentioned need for interaction, Healthware has set-up several mechanisms to promote interaction between professionals and patients – a User & Citizens Open Group (UCOG) and 3 an-nual workshops – in support of its pilot implementations. These pilots offer a fertile ground for identi-fying and analysing Health Professionals’ and Patients’ expectations about Telemedicine.

A recent study on the economic impact of eHealth, commissioned by the European Union, found, perhaps surprisingly, that it is the health practitioner, and not the patient, who ap-pears to benefit most from 10 proven eHealth applications. The study showed that 60% of the benefits from eHealth (including Telemedicines) applications concern healthcare pro-viders, 35% are for patients and 5% for other stakeholders (www.ehealth-impact.org/). The question then arises: Why aren’t healthcare practitioners ambassadors of eHealth? The objective of this symposium is to answer this question by inviting health professionals to express their opinions and experiences.

In October 2006, the EHTEL stakeholder group of patients, citizens and consumers repre-sentatives -with the financial support of the Healthware project - published 3 position pa-pers that express the requirements of citizens towards Telemedicine and broadly, towards eHealth. The issues raised in these papers can be viewed as a “wish list”.

This list is particularly relevant for elderly care. The elderly represent indeed a typical group of patients in the sense that most if not all of their opinions, expectations, require-ments and fears are similar to younger patients but often in a more acute manner.

By submitting this “wish list” to health professionals, the symposium invites them to react and express their opinion and own wishes towards Telemedicine services.

Topics for abstract submission (Deadline: 10 April 2007)

  • Opinions & reactions of health professionals towards the “wish list” of the EHTEL pa-tient, citizen and consumer representatives on (If not enclosed with this call for abstract, the wish lists are available at http://healthware.alcasat.net/publications/publications.html)
    • Care in the home
    • Patient Safety
    • Electronic Health Records
  • Requirements of health professionals for telemedicine applications:
    • tele-consultation, second opinion and tele-education,
    • home care and tele-monitoring
  • Experience of health professionals with patients (relationship, attitudes etc) when us-ing Telemedicine

Proposals may focus on one or more of the sub-headings as appropri-ate. Preferred proposals will be those that address the practical aspects of the selected topic and the lessons learned from the experience ac-quired.

Candidates are invited to submit their abstract no later than 10 April 2006 at nathalie.ribeiro@cnes.fr who is in charge of the organisation of the workshop. Participants will be informed of the results of the evalua-tion of their abstract no later than 30 April.

Time and place:

12 June 2007, Tromsø, Norway.


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